The average professional spends 2–3 hours per day on email. Your AI agent can cut that in half — handling the triaging, the drafting, the follow-up tracking, and the summarising so you only touch what genuinely needs your attention.
Inbox Triage
A full inbox is overwhelming. Your agent can help you process it in batches — sorting, summarising, and telling you exactly where to focus first.
Example — Morning Inbox Review
"Here are 12 emails I received overnight [paste subject lines + senders]. Categorise them as: action required today, reply needed this week, FYI only, or can be ignored. Suggest my first 3 actions."
Example — Summarise a Long Thread
"Summarise this email thread in 3 bullet points and tell me what, if anything, I need to do. [paste thread]"
Example — Identify Priorities
"I have 40 unread emails. Here are the senders and subjects [paste list]. Which 5 should I read first and why?"
Drafting Replies
Writing email responses takes time — especially when you need to be precise, diplomatic, or persuasive. Your Claw can draft context-aware replies in your voice, ready to review and send.
Example — Quick Reply
"Draft a short, professional reply to this email declining the meeting request but suggesting a 20-minute call instead next week. [paste email]"
Example — Detailed Response
"Write a thorough response to this client who has raised 3 concerns about our service. Be empathetic, address each point directly, and end by proposing a call to resolve things. [paste email]"
Example — Sensitive Situation
"A team member sent me an email that I think is passive-aggressive. Help me draft a reply that's professional, addresses the underlying issue directly, but doesn't escalate the tension. [paste email]"
Tip: Give Context
The better the context you give your agent, the better the draft. Include: who you're writing to, your relationship with them, the tone you want, and any specific points to include or avoid.
Writing Emails from Scratch
Not just replies — your agent can write original emails for any situation in seconds.
Example — Announcement
"Write an internal email announcing a new policy on remote work to a team of 30 people. Tone should be clear and positive, not corporate or stiff. Under 200 words."
Example — Client Update
"Write a project status update email to a client. The project is 2 weeks behind schedule due to a third-party delay. Be honest but reassuring, and include a revised timeline."
Example — Difficult Message
"Write an email to a vendor telling them we're not renewing our contract. Be professional and appreciative of the relationship but clear and final. Don't leave room for a counter-offer."
Follow-Up Management
Deals, decisions, and projects die because people forget to follow up. Your agent can help you track what's outstanding and draft the right follow-up at the right time.
Example — Overdue Follow-Up
"I sent a proposal to DataVault Inc 5 days ago and haven't heard back. Draft a short, non-pushy follow-up email checking in and gently asking if they have any questions."
Example — Track What's Pending
"Here's a list of 8 emails I sent last week that need replies [paste list]. Help me draft follow-up messages for the 3 most important ones, each tailored to the context."
Example — Action Item Reminder
"Write a follow-up to the team members who were assigned action items in last week's meeting. Here are the items and who owns them: [paste list]."
Email Efficiency Workflows
Beyond individual emails, your agent can help you build better email habits and workflows:
Daily digest — Paste your unread list each morning and ask for a prioritised to-do list.
Newsletter summaries — Paste a long newsletter and ask for the 3 things that matter to you.
Template library — Ask your agent to write a reusable template for your most common email types (intro, follow-up, update, etc.) and save them.
Tone adjustment — Paste a draft you've written and ask your agent to make it "more concise," "more formal," or "friendlier."
Proofread — Ask your agent to check a draft for clarity, grammar, and tone before you send it.
Connecting Your Email Tools
If you have API access to your email platform (Gmail, Outlook, or others), you can give your agent direct access to fetch and process emails. See the Custom Workflows guide to learn how to connect external services with an API key — no code required.